Terms of service (AliDropship Services)
After you select the Service or Service package and make a purchase, our manager contacts you to discuss details and make a setup or you’re offered to fill in the service form. The delivery time depends on the service and its complexity (the exact information is written on the definite service page). When the work is finished our manager shows the completed service to you.
Our policy offers one free revision of service. We do not provide refunds if you change your mind and our team starts working on the service or if the service has been already delivered.
If you have any questions about the service performance, please contact us: support@work10.alidropship.com
Please note if you purchased our service along with a Custom or Premium Dropshipping Store, the service will be delivered only after your store is finished.
Premium Marketing Package
Description of the product
The Marketing Package is a digital marketing guide with marketing materials for a selection of products from the Sellvia Public Catalog that you can import into your store.
The marketing materials include texts and videos in formats suitable for popular social media that can be used in promoting the store. The materials are grouped into several popular categories that are offered in the free dropshipping stores.
How do I access the Marketing Package?
Once you complete the order for the package at the checkout, you will receive the email with the marketing guide and materials compiled in a PDF document. In the document, the marketing materials are provided with links to their online storage.
How many products are included in the Package?
Each category has materials for 5 -15 products (about 60 products in total in all the available categories). There are texts and one video for each product included in the package. For some categories, there are videos for a collection of products showing several products in one video.
How do I use the package?
Please read the guide in the document you receive and click the links for the materials you plan to use to download the text file and videos to your device, and then use them to create ads in social media ad campaigns or posts.
Will I find materials for my Premium products package?
The package only has materials for a selected number of products in the Sellvia Public catalog. The package does not include any materials for Premium products.
Can I choose which products the package will include?
The products in the package are preselected, you will get access to all the products in the package. If you do not have the products from the package in your store, you can freely import them into your store from the catalog. However, if you were looking for materials for a particular product in your store, you will not find materials for the product in the pack if this product is not a part of the package.
Estimated Delivery Time
One business day. The email with the package is sent to you right after the purchase of the package. Please check your email inbox. The email can get into your spam folder, please check the spam if you do not find the email in the inbox. If you haven’t received the email within a few hours after the purchase, please contact support@work10.alidropship.com and we will provide you with the guide.
Cost
$399
Cancellations & Refunds
As marketing materials are provided in the form of a digital document that cannot be fully returned once received by a customer, the product is not liable for refund.
Amazon Package
Description of the service
The Amazon Package allows importing the Sellvia public catalog products from your free dropshipping store to an Amazon seller account in bulk.
The Amazon Package includes a digital guide (that covers creating an Amazon account, setting it up, uploading products with feeds and promoting them) and files of the feeds with the products. The feeds are grouped by niches and correspond to the presets of the products that are installed to turnkey stores.
How do I access the Amazon Package?
Once you complete the order for the package at the checkout, you will receive the email with the link to the Amazon account set up and promotion guide and links to the feeds compiled in a PDF document. You can download the files of the feeds, clicking the links in the document.
How do I use the package?
Please read the guide in the document you receive and click the links for the feeds you plan to use to download the feed file to your device, and then use the file to upload the products into your Amazon Seller account.
Can I choose which products the package will include?
The products in the feeds are preselected. If you do not have the products from the package in your store, you can freely import them into your store from the catalog. However, some of the catalog products are not covered by the feeds.
Can I have a feed for those public products I choose?
The package does not include a service of creating a custom feed for your custom selection of products from Sellvia catalog.
Estimated Delivery Time
One business day. The email with the package is sent to you right after the purchase of the package. Please check your email inbox. The email can get into your spam folder, please check the spam if you do not find the email in the inbox. If you haven’t received the email within a few hours after the purchase, please contact support@work10.alidropship.com and we will provide you with the guide.
Cost
$399
Cancellations & Refunds
As the guide and feeds are provided in the form of a digital document that cannot be fully returned once received by a customer via email/link, the product is not liable for refund.
Social Media Packages
Description of the Service
Our experts create a fan page of your business on Facebook and accounts on Instagram and Pinterest. Then we fill them with content, and provide you with instructions on how to access these accounts.
By the time the social media accounts are handed over to you, you’ll already have some posts published there. The rest of the posts will be scheduled, so they’ll get published automatically every day in small portions (due to the anti-spam regulations of social networks).
It takes us from 3 to 8 business days to deliver this service, depending on the package you pick.
Estimated Delivery Time and Cost
Silver plan
Facebook page, Instagram, Pinterest accounts. 15 posts in your account covering one month of posting. The promotion on high-traffic Pinterest boards and in Facebook groups is not included.
Estimated delivery time: 3 business days
Cost: $199
Gold Plan
Facebook page, Instagram, Pinterest accounts. 30 posts in your account, covering three months of posting. The promotion on high-traffic Pinterest boards is not included.
Estimated delivery time: 5 business days
Cost: $399
Platinum plan
Facebook page, Instagram, Pinterest accounts. 50 posts in your account covering five months of posting. We will post your website links on 100 real and popular Facebook groups and make 10 posts on high traffic Pinterest boards with 1,000,000 audience size.
Estimated delivery time: 8 business days
Cost: $799
Important!
- Once the work is done, we provide reports on the achieved results in an email.
- Regardless of the chosen plan, the service is only provided in English.
- We make effective posts, but we can’t control users’ actions, so we can’t promise sales — even though many stores we provided with this service get great results.
- The Silver and Gold plans include only creation of social media accounts and filling them with content. The promotion of your website is only included in the Platinum plan.
- Please note that the Facebook Pixel setup is not included.
Cancellations and Refunds
Once the team starts to work on the service or the service is delivered, the service becomes non-refundable. However, you can cancel and refund the service before the team has started to work on the service (usually within one business day since the order is placed). To do that, you should contact support@work10.alidropship.com. The service is considered canceled only after you receive a cancellation confirmation from a customer support representative.
SEO Packages
Description of the Service
The service offers search engine optimization that is aimed at attracting engaged visitors to your site. It includes search engine submissions, creating backlinks for your site, guest posting and product overviews, social and promo backlinks.
Estimated Delivery Time and Cost
Silver Plan
Estimated delivery time: 3 business days
Cost: $399
Gold Plan
Estimated delivery time: 7 business days
Cost: $699
Platinum Plan
Estimated delivery time: 8 business days
Cost: $999
Cancellations & Refunds
Once the team starts to work on the service or the service is delivered, the service becomes non-refundable. However, you can cancel and refund the service before the team has started to work on the service (usually within one business day since the order is placed). To do that, you should contact support@work10.alidropship.com. The service is considered canceled only after you receive a cancellation confirmation from a customer support representative.
Promo Tools Bundle Service
Description of the service
The service includes installation, activation and setup of the following addons and plugins aimed at store promotion and increasing order value in your WordPress.org store with Sellvia:
Product Slideshow turns product featured images into a gallery slider with multiple pictures.
Purchase Upsell creates post-purchase offers and displays them on upsell pop-ups to boost your revenue.
Bulk Discounts applies bulk pricing discounts to any item or product variations
Upsell offers items that customers are likely to want as well.
Recent Sales Pop-Up generates pop-up notifications about hot purchases from other shoppers.
Abandoned Cart collects contact details of site visitors who were a step away from completing their purchase on your store and sends them customisable reminders about their incomplete purchase.
Urgency offers a number of features to increase the feeling of urgency of your customers and urge them to complete the purchase without postponing it.
Product Bundle creates bundles of products that can go together and offers discounts when a bundle is purchased.
Requirements for the Promo Tools Bundle Service
The addons of the Bundle can only be installed in a WordPress store built with one of the plugins below:
- Sellvia platform (free dropshipping stores) and one of the following themes: Rubens, El Greco, Frida, Da Vinci 2, Dali;
- Alidropship plugin and Alidropship original themes
- Woocommerce + Alidropship Woo with compatible themes
Estimated Delivery Time and Cost
Estimated delivery time: 1-2 business days
Cost: $399
Important!
- We do not offer the Promo Tools plugins separately. These promo tools have proved to be the most effective in this particular combination, so we offer them only as a bundle only.
- We make your store’s full power-up – which increases the chance for sales significantly. However, we can’t control users’ actions thus we can’t guarantee sales — even though many stores we promoted with this service get great results.
- The service does not include providing license keys or files of the addons to the customer. The addons are installed and activated on the customer’s site. If reinstallation of the addons/ an addon is necessary, please contact support@work10.alidropship.com.
- We can change the list of plugins included into the service. The changes do not affect the services ordered and completed before the changes are made.
Cancellations and Refunds
Once the team starts to work on the service or the service is delivered, the service becomes non-refundable. However, you can cancel and refund the service before the team has started to work on the service (usually within one business day since the order is placed). To do that, you should contact support@work10.alidropship.com. The service is considered canceled only after you receive a cancellation confirmation from a customer support representative.
